Palm named a 2023 PRCA Workplace Champion

We’re honoured to be named one of the PRCA Workplace Champions in 2023 after picking up the Outstanding Professional award.

This is the second Workplace Champion award win for Palm and is the result of our healthy obsession with making the agency a great place to work.

Although we can’t claim to be perfect, we are completely committed to constantly improving the company culture at our digital PR agency, London.

prca workplace champions badge

Progression

  • We try and maximise everyone’s pay, operating five separate bonus and commission schemes and have an employee ownership model that gives shares to staff.
  • Everything we do empowers people to progress. We have progression management structure and salary targeting so staff are in control of getting the position and salary they want.
  • Our focus on progression is backed by our inhouse training scheme, the Palm Academy. This programme enables the adoption of new communications services, so staff upskill personally and deliver the most effective campaigns for clients. It provides agency-wide training and bespoke sessions for individuals and all employees contribute, with specialisms identified amongst staff that can be shared throughout the agency.


Work Life Balance

  • We believe in maximum flexibility with a hybrid model, flexi time and the right to work remotely abroad.
  • We have an annual Planning Day, where all team members get to have their voice heard on the type of agency they want Palm to be.
  • We have an incredible social calendar, with weekly drinks at the bar in our office, a monthly team outing and a bi-weekly team lunch.
  • Every year we host an annual away day, where the team get to travel abroad and socialise together. In 2022 we visited Soho House in Amsterdam.


Wellbeing

  • We have a Wellbeing Committee that looks after team wellbeing, hosts events and provides specific benefits to support mental health. It also acts as a first point of contact for anyone with mental health concerns and runs the Palm Buddy System that pairs employees so they have peer support.
  • Staff work with the new business team to decide which accounts to pitch for so employees only work with brands that they are passionate about.
  • And we don’t do timesheets, which we believe everyone appreciates!



At Palm, we believe that investing in the team is as equally important as providing an excellent service to clients.

To find out more about the benefits and culture at our digital PR agency and the vacancies that are currently available, visit our vacancies here.

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“Palm’s quality over quantity KPI approach has meant that the brand has been well represented amongst its competition across national consumer and trade media and they are a very professional and friendly extension of my team.” “Palm has a clear system to ensure transparency on output and results, which is refreshed and evaluated every quarter.” “Palm is the only PR agency in the hotel and travel sector that understands the commercial needs of our business and delivers tangible results” “Five stars! Palm is always organized and professional but also flexible when required” "We like the way Palm works with clear reporting structures and measurement targets so that we are clear on outcomes." “I have worked with Palm for a number of years and have no hesitation in recommending them as a communications firm that deliver results. Palm’s KPI system is transparent: results delivered are clear and meaningful.
Their approach is strategic and covers a broad range of media, from corporate profiling and news to consumer lifestyle, trends and specialist media. They are supportive and personable: an invaluable extension to my team.”
“Palm feel like an extension of our team. Strategic, proactive and genuinely lovely to work with, they’ve helped shaped our story, secured brilliant coverage and kept momentum going. They understand our brand instinctively, bring creative ideas to the table, and execute them quickly. Their support has been crucial in building awareness and driving bookings for The Feathers, and they make the whole process a pleasure.” “Palm are a highly professional and reliable partner. They have a clear understanding of the hospitality sector and consistently deliver results that align with our commercial objectives. The team is organised, strategic, and transparent in their approach, providing regular updates and reporting. They are a pleasure to work with and a valuable extension of our team.” "Working with Palm has been invaluable for Kimpton Aysla Mallorca. The team’s knowledge of the media landscape is exceptional, and they consistently secure high-quality coverage across both national and leading consumer titles. They offer sound, strategic advice and the quarterly structured KPI system ensures they deliver against our business needs. More than that, they feel like a true extension of our team — collaborative, supportive, and a joy to work with.”
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