Solving
measurability
in pr

Luxury Travel, Hospitality, Property and F&B Communications for global brands

The only PR agency in the market to agree results up front and in the contract.

At Palm we prioritise tangibility in an industry known for talk. Embedding results in our contracts, we balance memorability and measurability within clever campaigns that convert as efficiently as they communicate.

LESS TALK, MORE TRACTION

At Palm, we’re flipping the script on industry standards — changemaking through a commitment to results-first communications.

SHOWING NOT TELLING

We use data to demonstrate how our PR is affecting your brand online in real-time.

DIGITAL EXPOSURE

A strategy that increases brand awareness, drives website traffic and enhances brand reputation

THE LEADING AGENCY FOR COMPLETE COMMS & DIGITAL SOLUTIONS

The vision for Palm is clear: to become an industry voice in travel, hospitality, property, food and drink clients through creative PR, communications and digital campaigns that are impactful and always measurable.

Palm is not just an agency partner but a key part of the wider specialist industries that our clients exist in.

We are an independent, female-owned consultancy, founded by Emily Keogh in 2010.

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Our Services

From national news coverage to getting you to the top spot on Google, our services have been designed to maximise your brand’s potential.

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Damu at The Mandrake: Redefining Wellness in London

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“Palm’s quality over quantity KPI approach has meant that the brand has been well represented amongst its competition across national consumer and trade media and they are a very professional and friendly extension of my team.”

“Palm has a clear system to ensure transparency on output and results, which is refreshed and evaluated every quarter.”

“Palm is the only PR agency in the hotel and travel sector that understands the commercial needs of our business and delivers tangible results”

“Five stars! Palm is always organized and professional but also flexible when required”

"We like the way Palm works with clear reporting structures and measurement targets so that we are clear on outcomes."

“I have worked with Palm for a number of years and have no hesitation in recommending them as a communications firm that deliver results. Palm’s KPI system is transparent: results delivered are clear and meaningful.
Their approach is strategic and covers a broad range of media, from corporate profiling and news to consumer lifestyle, trends and specialist media. They are supportive and personable: an invaluable extension to my team.”

“Palm feel like an extension of our team. Strategic, proactive and genuinely lovely to work with, they’ve helped shaped our story, secured brilliant coverage and kept momentum going. They understand our brand instinctively, bring creative ideas to the table, and execute them quickly. Their support has been crucial in building awareness and driving bookings for The Feathers, and they make the whole process a pleasure.”

“Palm are a highly professional and reliable partner. They have a clear understanding of the hospitality sector and consistently deliver results that align with our commercial objectives. The team is organised, strategic, and transparent in their approach, providing regular updates and reporting. They are a pleasure to work with and a valuable extension of our team.”

"Working with Palm has been invaluable for Kimpton Aysla Mallorca. The team’s knowledge of the media landscape is exceptional, and they consistently secure high-quality coverage across both national and leading consumer titles. They offer sound, strategic advice and the quarterly structured KPI system ensures they deliver against our business needs. More than that, they feel like a true extension of our team — collaborative, supportive, and a joy to work with.”