Five star Grand Dame hotel, The Landmark London, is launching an initiative to support the mental health of its team and guests by running a training programme on the subject for all 218 employees as it welcomes the team back from furlough for its 14th May reopening.

Palm is the travel PR agency for The Landmark London, which was named fourth position in the acclaimed The Sunday Times’ ‘100 Best Companies to Work For’ in 2020 and believes that employers in the hospitality industry need to provide real support for the mental wellbeing of their teams after a very challenging 12 months for those working in the sector.

The training programme has been launched in collaboration with the Skills Network and will provide all those who participate with an accredited qualification at the end of the course. It is designed to increase knowledge and understanding of mental health, allowing individuals to recognise the causes and effects, whilst providing them with new skill sets ahead of their return to the hotel.

The launch of this initiative is part of The Landmark London’s ongoing mission to reach an outstanding level of quality in the Human Resources department. With a focus on supporting and enriching the journeys of all team members, this new HR led offering is a key part of the hotel’s company vision and purpose.

Nicola Forshaw Director of Human Resources at The Landmark London, says: “We have launched this mental health training programme because the health and wellbeing of our team is our number one priority. This initiative will be incredibly important at helping prepare individuals as they return to the hotel, as well as building their understanding of mental health so they can help themselves and others

“It will exist alongside our wider in-house training programme, as part of our commitment to invest in the development and betterment of our people.” 

The Landmark London has, since its debut 120 years ago, remained an icon of quintessential and elegant London charm, offering guests an oasis of luxury and serenity in the heart of the capital.

The hotel previously achieved ‘Investors in People’ Platinum Level Accreditation in 2019. It is by nurturing its people that it ensures a personable world class service, that makes every guest experience memorable.

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Find out what press has to say about The Landmark London’s mental health programme: