The Landmark London launches mental health training programme

Five star Grand Dame hotel, The Landmark London, is launching an initiative to support the mental health of its team and guests by running a training programme on the subject for all 218 employees as it welcomes the team back from furlough for its 14th May reopening.

The Landmark London launches mental health training programme image

Palm is the travel PR agency for The Landmark London, which was named fourth position in the acclaimed The Sunday Times’ ‘100 Best Companies to Work For’ in 2020 and believes that employers in the hospitality industry need to provide real support for the mental wellbeing of their teams after a very challenging 12 months for those working in the sector.

The training programme has been launched in collaboration with the Skills Network and will provide all those who participate with an accredited qualification at the end of the course. It is designed to increase knowledge and understanding of mental health, allowing individuals to recognise the causes and effects, whilst providing them with new skill sets ahead of their return to the hotel.

The launch of this initiative is part of The Landmark London’s ongoing mission to reach an outstanding level of quality in the Human Resources department. With a focus on supporting and enriching the journeys of all team members, this new HR led offering is a key part of the hotel’s company vision and purpose.

Nicola Forshaw Director of Human Resources at The Landmark London, says: “We have launched this mental health training programme because the health and wellbeing of our team is our number one priority. This initiative will be incredibly important at helping prepare individuals as they return to the hotel, as well as building their understanding of mental health so they can help themselves and others.

“It will exist alongside our wider in-house training programme, as part of our commitment to invest in the development and betterment of our people.”

The Landmark London has, since its debut 120 years ago, remained an icon of quintessential and elegant London charm, offering guests an oasis of luxury and serenity in the heart of the capital.

The hotel previously achieved ‘Investors in People’ Platinum Level Accreditation in 2019. It is by nurturing its people that it ensures a personable world class service, that makes every guest experience memorable.

Get in touch with the Palm hotel PR team to find out more: hospitality@palm-pr.com

Instagram: @the_landmark_london

Find out what press has to say about The Landmark London’s mental health programme:

Subscribe to the newsletter

Subscribe to receive notifications on the latest Case Studies, Insight and Blog releases.

“Palm’s quality over quantity KPI approach has meant that the brand has been well represented amongst its competition across national consumer and trade media and they are a very professional and friendly extension of my team.” “Palm has a clear system to ensure transparency on output and results, which is refreshed and evaluated every quarter.” “Palm is the only PR agency in the hotel and travel sector that understands the commercial needs of our business and delivers tangible results” “Five stars! Palm is always organized and professional but also flexible when required” "We like the way Palm works with clear reporting structures and measurement targets so that we are clear on outcomes." “I have worked with Palm for a number of years and have no hesitation in recommending them as a communications firm that deliver results. Palm’s KPI system is transparent: results delivered are clear and meaningful.
Their approach is strategic and covers a broad range of media, from corporate profiling and news to consumer lifestyle, trends and specialist media. They are supportive and personable: an invaluable extension to my team.”
“Palm feel like an extension of our team. Strategic, proactive and genuinely lovely to work with, they’ve helped shaped our story, secured brilliant coverage and kept momentum going. They understand our brand instinctively, bring creative ideas to the table, and execute them quickly. Their support has been crucial in building awareness and driving bookings for The Feathers, and they make the whole process a pleasure.” “Palm are a highly professional and reliable partner. They have a clear understanding of the hospitality sector and consistently deliver results that align with our commercial objectives. The team is organised, strategic, and transparent in their approach, providing regular updates and reporting. They are a pleasure to work with and a valuable extension of our team.” "Working with Palm has been invaluable for Kimpton Aysla Mallorca. The team’s knowledge of the media landscape is exceptional, and they consistently secure high-quality coverage across both national and leading consumer titles. They offer sound, strategic advice and the quarterly structured KPI system ensures they deliver against our business needs. More than that, they feel like a true extension of our team — collaborative, supportive, and a joy to work with.”
Placeholder Image mama shelter black logo transparent background The Varsity Hotel and Spa the varsity logo landmark testimonial landmark image black logo transparent background moving mountains testimonial Moving Mountains logo image joe and seph popcorn Joe and Sephs brown logo mollies black logo transparent background The feathers restaurant feathers logo Kimpton Hotel Mallorca outside KIMPTON AYSLA
Contact UsContact Us

Get in touch with the Palm team

Book your consultation or request a call back